Do you offer a rush service?
- Usually not, but if you need a mobile by a certain date, please contact me and I will try to resolve the issue. Or you can see the section - Raedy to Ship
Is the music block and holder included in the cost of the mobile?
- Not. But you can purchase the Music block and Wood Holder separately.
How do I install a mobile on my crib?
- The mobile is mounted on a special plastic or wooden crib arm, you can purchase it separately on my website.
How long does delivery take?
- On average, delivery to the USA takes 2-4 weeks, to Europe 1-3 weeks. If you need fast delivery 10-14 working days, you can place it when ordering. If you have any questions about delivery please contact me.
Is it possible to sew an individual mobile?
- Yes, I will be happy to help you with this. The cost and terms of production of individual orders are negotiated separately. Write to me and together we will make the mobile of your dreams.
What to do if the mobile is not delivered?
- If the parcel has been delivered: check with your neighbors, the courier may have delivered to your neighbors by mistake or contact the nearest USPS office.
- If the status of the parcel is on the way: if the parcel has been on the way for more than 2 months, we make an application for its search, if the search was not successful, we will resend or refund the money.
- If the status of the package is lost: after the confirmation of the loss of the package from the postal service, we will resend your order or refund your money.
Do not worry if something happened to your parcel, we are always in touch and ready to help you.
Is it possible to change colors in Mobile?
- Yes, in each listing you can choose the order option "Custom mobile" and indicate in the comments to the order what exactly to change.
